Privacy Policy
Effective date: January 1, 2026
This Privacy Policy describes how CometVoxa Plumbing School (“CometVoxa,” “we,” “us”) processes personal data when you access our website and courses located at cometvox.bond and associated subpages.
1. Information we collect
- Account data: name, email, password hash.
- Transactional data: purchased courses, invoices, payment status (processed by payment providers).
- Usage data: course progress, completion timestamps, device information, approximate location (city/country).
- Support data: messages submitted through the Contact page.
- Cookies and similar technologies for reliability and analytics.
2. How we use information
- Provide and improve courses, issue certificates, and support your account.
- Detect abuse and maintain security.
- Communicate about updates, service notices, and relevant offerings.
- Comply with legal obligations and enforce terms.
3. Legal bases
We rely on contract performance, legitimate interests (improving services, preventing abuse), and consent (where required, such as certain cookies).
4. Sharing
We share limited personal data with processors (hosting, analytics, customer support) under contracts that safeguard your information. We do not sell personal data.
5. Data retention
We retain account and course records for as long as your account remains active and for a reasonable period thereafter to meet legal, tax, and audit requirements.
6. International transfers
If we transfer data across borders, we use appropriate safeguards, such as standard contractual clauses.
7. Your choices and rights
- Access, correct, or delete your information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with your local supervisory authority.
8. Cookies
We use strictly necessary cookies to keep you signed in and remember preferences (such as theme). Analytics cookies help us understand course performance. You can control cookies in your browser. See the cookie banner in the footer to consent.
9. Security
We implement administrative, technical, and physical measures designed to protect personal data. No method of transmission is perfectly secure.
10. Children
Our courses are intended for adults working in plumbing trades. We do not knowingly collect data from children.
11. Changes
We may update this policy. Material changes will be announced on this page with a new effective date.
12. Contact
Email: [email protected] • Phone: +1 (206) 555-0147